The manager is a dirty, rotten liar who doesn't give a rat's ass about patients' health or well being. Had to fight since Feb 23 to get them to look at my CPAP. In March, my appt came and went- rep never showed. I had to contact their troubleshooting number who got them to Come back and get the machine. Unfortunately ny autistic. Son accidentally answered the door and the dog ran out. Rep ran in fear and told her boss she wasn't coming back. I prepared the Ring Cam footage to show that the dog RAN OUT OF THE HOUSE and was no where near her. The finally agreed to come back. They rep came and picked it up from the front steps. I was told they would contact me in a few days. A week later, no call. When I called, they Said bubbles in the chanbee were normal. I said that's freaking awesome but ITS THE HUMIDIFIER THAT BROKE. What a bunch of IDIOTS. First of April they said have doc send a new order, which they did. Lincare denied getting it when I called 2 weeks later. Doc called again ans finally, Lincare said they got it. April 20th they then said no they didn't have order. I called on April 24th and they said they got the order (eyeroll) and sent it to get authorized to insurance. It is May 3 and I called the insurance company. Lincare. In a shocking turn of events, NEVER SUBMITTED it. You can't reach these bridge trolls on the phone because they are too smug to bother to answer. I haven't had my capacity since FEBRUARY because of these incompetent MORONS. I have a very high capacity for bull rap as a middle school teacher but these idiots take the cake. My insurance company is helping me find a new company and I hope these idiots all get what they deserve. Do you know that people can get AFIB from being without their cpap?? My heart has been fluttering lately. I have fallen asleep at work. I can't FUNCTION. Someone needs to take over these people. Stay away!