needed a wheelchair to leave rehab. My husband made arrangements to buy a wheelchair from Lincare. They said our insurance company would pay 80% and we would be responsible for the rest. They asked my husband if he wanted to pay the balance all at once or pay over a few months. He opted to pay it monthly. Fast forward a year and suddenly we get a notice from Lincare asking for my new insurance information. I called inquiring about this since the claim should have already been submitted a year ago to my old insurance company. After many frustrating phone calls to the billing department at Lincare it became clear that they never sent the claim to my old insurance company and were trying to send it in as a monthly rental to my new insurance company. It’s interesting to note that most insurance companies do not cover month to month rentals of medical equipment- including both of my companies (the old one and the new one). Additionally, they were not giving us credit for the amount of money my husband had already paid. I told the billing department to send us an itemized bill, including the amount that had already been paid. In the meantime I called both insurance companies and neither one had any record of Lincare sending a claim. They both said they would not cover a monthly rental for medical equipment. So, I called Lincare again stating this information. I told them that we would pay for the wheelchair if we got an itemized bill stating the full amount minus the amount my husband had already paid. We never got a bill from them notating what my husband has already paid, even though my husband-after many phone calls, had a Lincare employee admit they had records of some of his payments. Anyway, a few weeks later-while we were waiting for an itemized bill, Lincare, without authorization, took out money for the entire amount of the wheelchair from his bank account. While trying to dispute this, Lincare-again, took out of my husband’s bank account another charge for the full amount. At this moment, Lincare has received double the full amount for the wheelchair in addition to the eighty plus dollars my husband has already paid! He had to cancel his debit card to stop Lincare from continuing to charge us for the wheelchair chair they have already been paid for twice! Horrible company! I will NEVER do business with this company again. I encourage everyone to boycott them. If you have to do business with them, make sure you make them accountable, get in writing exactly what they are billing for and make sure your insurance company guidelines are in alignment with Lincare’s billing. Follow up with your insurance company gets the claim! If not hound Lincare to make sure they submit the claim. Do not let Lincare charge you for a rental!!!!!! I am reporting this incident to the New York Attorney General and Better Business Bureau.