No one ever calls you back! I make call after call and all they say is someone will call you back. Never happens. Billing issues, never get a invoice, have no idea what is being billed to my insurance...Their portal is a joke! First, I was told that there is a system outage (which was not the truth)and then was told must be my ID #. Still not corrected after 3 weeks. Fix your OOPS errors!!! No wonder you have low ratings. Do you even look at these issues on here or correct them? Very disappointed in the lack of customer service.