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Tom S.
Signed up to receive supplies from Lincare. Before getting my supplies, the lady at the Belmont NH office said I need to drive 45 minutes to sign papers before receiving my first order of supplies. I asked if they got send them for me to sign and she said no. I need no appointment just stop and sing a few papers. So the day I was suppose to drive 45 minutes one way, I called to see if they do the electronic signature? I was put on hold and the lady from the previous conversation setting up my account got on the phone and with attitude, she said no! I had to drive there and sign the papers in person. I told her ok I was on my way. Getting to the office, I notice a sign on the door close from 12 to 12:30 for lunch. It was 12:26 and checked the door and it was open so o walked in. A lady from in an office yelled out if I need help and I said yes, I'm here to sign some papers for my supplies. Her tone immediately changed to, do you have an appointment? No, I was told I didn't need one to sign a few papers. Well I'm on lunch but I'll help you. If you want me to wait 3 minutes I can? She never said another word to me other than sign here, here, here and here. What a serious you know what! If I didn't need my supplies, I would have told her where she could go. On the way home I called my doctors office and told them what I just went through and asked to send a prescription to Reliable Respiratory in MA. I set up with them and guess what? I don't need to drive to MA to get my first order of supplies. I would never refer Lincare even to my enemies. The lady in Belmont was sooo unprofessional. It would be nice to know they care and contact her but I seriously doubt they will.
5 months ago
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Lincare has a 2.2 average rating from 440 reviews