Called on Monday for oxygen order & was informed my order would not be filled till after the Christmas holiday (Dec 25th). This was not a problem as I plan ahead. On the 24th I got a text message stating my driver was on the way but of course he wasn't. Twice in December the oxygen order I placed was not entered into the computer after not receiving a notification text the next day I would call the office the next day & they would call the driver with my order! These problems can easily be a SUPERVIORY problem!!! My driver is simply outstanding & if not for him my rateing would be lower!