I started with Lincare for my APAP machine last August. It is now May and I have yet to get a full head replacement. It has been escalated. I’ve had numerous hours of talking to different people and nobody has ever fully gotten back to me. In November, I started talking to customer experience. They have tried to really help. Today customer experience again sent me through to the we care and said they would explain it all before I got on. Once I was connected with we care, the woman said I’m looking into it all, and then I was hung up on or disconnected for some reason. Clearly they had explained it all so that she would know who I was talking to, and I did not get a call back This is entirely too long to not resolve an issue. They have no address or anything they can give me to file a complaint. That way since the phone doesn’t seem to be working.