There have been communication issues. Had a lot of difficulty getting a hold of someone to get my machine. Went on for several weeks playing phone tag. Someone would tell me an exact time they could call and then never call back. More importantly, I went to the office in Fredericksburg, VA to get my C-Pap mask adjusted. I was told by person to get my appointment with doctor ASAP so as not to be out of insurance compliance. So I made appointment, met with Primary Care doctor, but it was 4 days before the 30. day period so they want me to see him again. I can't get an appointment until 2 months later, which will be out of the time required by insurance. Called LinCare and there was no flexibility on the date. She blamed it on insurance, but was very unsympathetic. So now what do I do? Seems like no one cares at Lincare. . .