We have been waiting over a week for trachea supplies. Been put on hold then the phone dies.The representative that finally talked to me told me to go the. Hospital for one- or this is a great one call an ambulance! Sure pay $350 for an ambulance to bring us supplies??’This company is the the ultimate WORST. They could care less about their patients.I had to buy a cannula off Facebook Marketplace for $25.00!!My doc has called same treatment.whatever you do steer clear of them! I heard Spectrum is doing a segment on this Monday. Of course they couldn’t be reached for comment.Big surprise there. Shame on you for how negligent this company is