I ordered a polka dot dress in midnight blue but received it in a light blue version which I would never have bought, given I already have two. I also took the risk of buying a pair of shoes. They don't fit and have come in a heavy box. I can't tell you how appalled I was to hear from them that I have to return these items from Australia to the UK AT MY OWN COST., I bought these items from the Australian site and I paid in Australian dollars, not pounds. I can imagine that it's their way of deterring people from returning items. They're not even responding to my emails now. Just rude. Worst customer service experience ever!!