In the first instance, Nick answered my queries, which were submitted via your web portal, very quickly and without any guarantee of business. Technically, I could have taken his advice and gone straight to the insurer he mentioned, but I was impressed with the quality of service and determined at that point to continue with Lion. That decision proved correct when Hannah then proceeded to deliver consistent excellence during a challenging period. When I pressed to have additional urgency added by the insurance vendor, Lion went over and above to help me hit my goals. Your digital presence is exemplary and disruptive. It is very impressive how you have carved out such a professional experience; which dwarfs the offerings from organisations 1000 times your size.