I ordered a pair of climbing shoes for my Granddaughters 5th birthday. I chose them online from the Little Adventure Shop because they looked like good quality at a reasonable price. What also shone through was the after sale customer service which enabled me to alter the size ordered and them subsequently arranging for the shoes to be sent direct to my daughter when it was looking like they would not otherwise be able to get them to my Granddaugter in time for her birthday. Thank you LAS and Rebecca in particular. Excellent all round and would definitely use again.