I rang littlewoods to arrange a parcel to be picked up. It was picked up but Royal Mail who didn't leave proof. I do know the Courier and I did hand it to him. Littlewoods are denying receiving it and have asked me to pay or fine me £12. Total is £132. 4 jumpers. I did pay as was worried. Iv rang them 3 times spent hours on phone they have said they will sort it. They havent. Going on for 4 weeks. Disgraceful customer service. Iv taken it to Resolver. If I get refunded I will close my account. Its so frustrating. And I will take to a small claims court.
1 year ago
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