Have been a customer for quite some time but hadn't ordered in a while due to personal reasons. I was a little annoyed at receiving a letter telling me my account would be closed if I didn't place an order! Normally I enjoy special offer codes etc and the goods are always good. I have noticed the recent price rise in clothing though which was another reason I'd not ordered for a while - they used to have some really good offers in the sale section, but I haven't seen any for a while now. I needed a new toaster so went ahead and ordered a toaster in order to keep my account...... I then realised my maximum spend amount has not actually increased at all since opening the account quite a few years ago - I really think it should be more by now. If I would need to buy something like a washing machine I wouldn't have enough credit to do so (the whole point of having a catalogue - pay dearer prices to pay for things slowly) I'm happy with the products from Littlewoods but the rest of what I've talked about has brought my rating down.