I was very disappointed with this company and how they provide customer service. I had ordered meals for my mom as she is on bed rest after breaking her leg and cannot cook. I thought it was a perfect healthy option for her. I calculated the amount of meals needed and when we received the package it was short two meals. I thought no big deal I’ll just tell LiveFit and they’ll send what was missing. They said they would refund me but couldn’t send such a small package. They gave me a $40 coupon for this mistake so I went back on their site and tried ordering $52 worth and it said I must spend a minimum of &99 plus $8 shipping. So this coupon was costing me $60 additional and delivery wasn’t available for another week and a half. It was just a way to have me spend more money after I was the one losing out. The customer care representative just kept sending me the same message and at the end I was getting no where. This would have been something I would be interested in long term during my moms recovery but now I cannot continue. All I wanted was the two meals sent. If they can’t ship a small pa k they should have just thrown in extras to make this mistake right, but end of the day I just wanted what was ordered at no extra cost.
Posted 3 months ago
LiveFit is rated 3.08 based on 96 reviews

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Alice, Customer Support

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