Finished my second snow shoe of 2024 after about 20 total hikes on LLbean snow shoes bought in 2022. The wrap on the Shoes broke at some point on a golf course flat rail …. Put pressure on the metal frame which sheared off … failed about 3/4 of the way. Bright them to the shop at West Leb still cold and wet (the shoes). No receipt …. They could t find my purchase …. Manager said with or without proof of purchase they couldn’t replace the shoe because it was not a manufacturer’s failure. Not buying LLB mean marketing BS that we stand by our products slogan again …. Lost a good customer