I spoke to my Gp yesterday to see if they could authorise my repeat prescription, they said they had never received a request from Lloyds direct and had no requests on their system. I’ve had nothing but problems with this app and I’ve decided to manually request the repeat medication because I know it’ll be dealt with. This app is putting vulnerable patients lives at risk. I have never once received a notification to say I can pick up my medication from Lloyds and when I’ve been at the pharmacy they’ve either got no record of the prescription request, or they can’t release the medication or they don’t have it in stock. Or the app incorrectly states that my medication has been picked on the day that I’ve made a complaint. I will be writing to the nhs ombudsman about this app as it’s dangerous and once again it is putting lives at Potential Risk