Kristi Mattauch was a tremendous help to us in re-financing our mortgage. She made a very detailed process quite easy, especially compared to working through a bank. Rather than having a banker simply serve as a conduit for the underwriter's requests, Kristi was our advocate in reducing the duplications and unnecessary documentation required by the underwriter. And, well after the deal was closed, she was still on the job helping to solve glitches with the title company. We have recommended her to friends who are also thinking about taking advantage of today's interest rates.