After speaking with representatives from several loan companies about my interest in refinancing my home loan, I quickly realised that all were not the same. I was about to give up on the idea of taking advantage of lower rates when I decided to contact LoanUnited. the representative I spoke with, Bill, was patience, professional and came across as knowledgeable. He answered all my questions and explained how I could best proceed to meet my goals within the rules for the loan I was interested in. We are completely satisfied with the process, timeframe and outcome of our loan.