Very unhappy the way locksmith from Locksmiths.ltd operated today. Dan you need to take care of this. I got the front door lock. The locksmith said to me that the lock(latch) won't fit and he can change with one he has for £89(49 alabour + 40 new lock). I told him that it will be good if he fits the one I got and then he said he will fit it but has to do some extra work, basically now the job was exaggerated "extra work" and he throwed same price at me. I thought it may be tricky and that's why he is saying so. However when the actual job was done apart from chipping 1mm wide and 3cm of door length, nothing laborious or sweaty was done. I only realised this post the job was done and money was paid. For the work done when I asked the locksmith to justify addition £40 charge in addition to his £49 labour charge he started throwing tantrums saying you agreed. So in theory exaggerate the job, make the customer to agree and when customer challenges slap the same agreement in face ..what a game. The most stressful thing is the locksmith did not take my call then after. I would like to ask locksmiths.ltd where is 100% satisfaction that you boast on website. Looks like locksmith you send don't care for your values- "Our values are also our signs of identity: availability, immediacy, savings and quality". I don't mind to pay the money but such a way of operating is nothing less than thieving. Shame the way your locksmith treated his customer today. I would not recommend to use the service or if you use be alert and don't agree job exaggeration upfront.