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LGS Locksmiths London Reviews

2.5 Rating 62 Reviews
0 %
of reviewers recommend LGS Locksmiths London
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Phone:

+447838464093

Email:

office@locksmiths.ltd

Location:

11 Portman Gardens, , London,
11 Portman Gardens, , London
London
NW9 5AS

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Anonymous
Anonymous  // 01/01/2019
Quoted £60 for lockpicking (out of hours) with no mention of any other charges. Locksmith arrived and claimed he needed to drill lock. Request made for price to replace lock but locksmith refused to confirm, saying he was unable to confirm until entry was made. Only on gaining access were the full charges were revealed, just under £500!! DO NOT USE
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Posted 1 year ago
I am profoundly dissatisfied with the service I received from myLondonLockSmiths.co.uk. If I could give them a rating lower than one star, I certainly would. To begin with, the technician arrived a staggering 1.5 hours beyond the initially promised timeframe, even though their office had assured me of a 1-hour response. When he finally arrived, he managed to gain access to my property using nothing more than a rigid piece of paper. This service was agreed upon at a cost of £50 + VAT. However, the real frustration began when I requested the removal of a specific component. Without any prior discussion of additional charges, the technician proceeded to unscrew two screws on the lock and remove the lever. It is imperative by law that customers be informed of charges in advance. When I asked him about the cost of fixing it, he responded with, "It depends on the lock you need, and the removal has already cost you £39 + VAT." I was taken aback, as he should have discussed the fee beforehand. Adding to the ordeal, the technician's limited proficiency in the English language made communication extremely challenging, especially given the circumstances. It is absolutely vital for the company to provide thorough training to your staff for simple English for COMMUNICATION OF SALES - CREATING LEGAL BINDING CONTRACTS. My frustration with the unexpected second charge on the invoice cannot be overstated. The service line indicated me to email their office email office AT mylondonlocksmiths.co.uk for a refund, but no one answered after two weeks. This entire experience has been nothing short of dreadful.
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Posted 1 year ago
I bought the PQR TV Stand from LGS, and while it serves its purpose, the assembly was quite challenging. The instructions were not as detailed as I had hoped, and it took longer than expected to put it together. The TV stand is functional, but the overall design could be improved for better cable management.
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Posted 1 year ago
While their response time was decent, I found the overall service to be average. The locksmith seemed knowledgeable and was able to resolve the issue, but there were a few hiccups along the way. The pricing was a bit higher than expected, and I noticed a small scratch on my door after the service was completed. It wasn't a terrible experience, but there's room for improvement.
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Posted 1 year ago
Locksmith services in london undoubtedly deserve all the praise they receive. I recently called them when I accidentally broke the key inside the lock of my car. From the moment I made the call, their customer service was top-notch. The representative was friendly, and attentive, and reassured me that help was on the way. Just a little bit expensive.
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Posted 1 year ago
When I accidentally locked myself out of my apartment in the middle of the night. Thankfully, I came across the Emergency services in London, and I can't thank them enough for their prompt and professional assistance. Not only did they arrive quickly, but their locksmith was incredibly skilled and managed to unlock my door without causing any damage.
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Posted 1 year ago
We had a fantastic experience with Emergency Locksmith Services in London. I needed their help urgently when I misplaced the key to my office just before an important meeting. Their team was extremely responsive and understanding of the urgency. The locksmith arrived promptly and got straight to work. I was amazed at how quickly he managed to open the door without causing any disruption. The level of professionalism and expertise displayed was truly impressive. I am incredibly grateful for their exceptional service and would undoubtedly use their services again if the need arises.
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Posted 1 year ago
All things are good, emergency locksmith service is best in the town. Just they don't clean the dusty area.
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Posted 1 year ago
Adequate service from Lgs locksmith. They managed to fix my lock, but the technician lacked attention to detail and left a mess behind.
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Posted 1 year ago
I noticed a minor scratch on one of the panels, which slightly affected my overall satisfaction. Nonetheless, considering the affordability and overall quality, I would still recommend this company.
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Posted 1 year ago
I was a little disappointed with the service. The installer was not very punctual, and there was some miscommunication regarding the door handle placement. However, they did complete the installation on time.
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Posted 1 year ago
I used LGS team to assemble a new bookshelf, and while the product looks good, I was a little disappointed with the service. Just needs to improve customer care service.
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Posted 1 year ago
I used this agency to assemble a new set of shelves for my home office, and while the finished product looks good, I was a little disappointed with the service. They did not bring all the necessary tools with them. However, they did complete the assembly promptly.
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Posted 1 year ago
They were average at best. They fixed my lock issue but overlooked some minor details that I had to address later on. Overall good experience.
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Posted 1 year ago
Locksmiths were adequate but not exceptional. They fixed my lock, but their attention to detail was lacking, leaving room for improvement.
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Posted 1 year ago
Emergency services were average in terms of attention to detail. They resolved my lock issue, but I later found they had left a mess behind that I had to clean up.
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Posted 1 year ago
They were okay, but their attention to detail left something to be desired. They fixed the main issue but overlooked a minor problem that I had to address later.
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Posted 1 year ago
Locksmith Services were average in terms of attention to detail. The technician failed to notice a potential security issue that I later discovered on my own.
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Posted 1 year ago
London locksmith were average at best. The technician was late and seemed to lack experience. The job was completed, but it took longer than anticipated.
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Posted 1 year ago
The service from London locksmith was mediocre at best. The technician seemed inexperienced and took a long time to complete the job. But at the end of the job he cleans everything.
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Posted 1 year ago
LGS Locksmiths London is rated 2.5 based on 62 reviews