I ordered a bag from their main website, after 3 weeks it had not even been shipped yet. I contacted customer services via WhatsApp (?) and the answers I received were not very professional, I asked for a cancellation and they refused, offering to send me a wallet if I waited longer. I had to contact my credit card to dispute the charge to get a refund. Beware, do not buy from this site. BTW, if you read the 5 star reviews here they refer to cars and shoes which the company does not sell.