Given there are many companies offering these services I was initially attracted to this company by their execellent website. When I rang them, I then got straight to someone who knew the business and gave excellent advice. I chose the timber foldaway deluxe loft ladder as I liked the design and it wasn’t significantly more than metal versions. I liked the speed of the response time from initial agreement to installation all done within 2 weeks, I very much liked the personal and efficient treatment I was given, the installation was done exactly within the agreed 2 hour window and of the course the product met all my needs. Many thanks