SS
LTS has declined significantly since having been bought out. There are no reviews of the individual products on the website so it is difficult to assess what an item is actually like. Plus, after having purchased 6 items, I can say that the pictures do not fairly represent the products. All 4 dresses were HUGE and all 6 items were very cheaply made. In addition, I was charged a foreign transaction fee by my bank - this fee was not described/disclosed by LTS, my purchase was confirmed in US $'s, and my many other purchases from non-US companies have never incurred this fee. Customer Service does not respond to my inquiry about this. I am still waiting on a refund after 25 days for items returned. Sadly, I will no longer be buying from LTS. It is also puzzling how different review sites can have such drastically different reviews (e.g. trustpilot, vs. review.io vs. sitejabber).
2 years ago
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Long Tall Sally has a 1.6 average rating from 186 reviews

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