Very unhappy with Long Tall Sally (LTS). I wanted to purchase some leggings but because my waist and hip sizes fell between two USA sizes, I requested help on what size to order. A ticket number was assigned by LTS but no one ever got in touch with me so I had to guess size to order as I wanted leggings for the holiday. When leggings arrived I determined they were two sizes too large so I reached out for help on return and exchange. They told me I would have to pay for the international cost to return the ones too large. I am very unhappy about this because had someone actually responded to the ticket number THEY assigned to help me on this I might not be in the situation I am now. I am NOT willing to pay international cost to return. And when dealing with on-line support on this matter twice, they ended conversation both times so I had to reinitiate to continue with it. In the end I want to say I will NEVER buy from LTS again and I will never speak in good terms about them to others. You are not customer oriented at all.