Hi I been a customer with tall girl which is now long tall sally for 25 years, my recent purchase was a sweater , when I got it there was a hole at the front and the size was too big . As stated on the website that the return are easier by doing or on your own but when I returned the sweater the shipping cost was almost the same of the sweater. I email customer service and this is what they said they cannot do anything. For all the customers in Canada if you are not sure don’t buy the return is bad. I cannot give away the sweater or even wear it. The quality is so bad and the price is going up. What a ripoff from this company .