The returns process for Germany does not work at all as I could not proceed with the online system. The bot and an email did not help me with my specific inquiry. They offer DPD as the only postal service which is the most inconvenient for me, personally. In the end I phoned customer services and asked for a returns address to which I will send the packet at my cost. I am a good customer of LTS (we tall women do not have much choice!) but I always think very carefully before buying as their returns system is atrocious.
1 year ago
Long Tall Sally has a
1.5
average rating
from
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