Look After My Bills made a complete mess of my switch. Errors after errors. When you manage to get through to their customer services, you can barely hear the conversation due to loud laughter and noise from their colleagues. I found them unprofessional. They do not know what they are doing. Made an error with my address, didnt inform the second switch company regarding set up and werent able to keep track of who they were setting up direct debits with. I have requested full account closure and would recommend avoiding this company and doing the switch directly.