Tried for three weeks to arrange a first service on my car, not bought from them may i add but another dealer whom did not reply to my emails etc once i had handed over £14.5k Anyway after being messed about over three weeks i went in person to book the service, i was told i should not be there due to pandemic. Due to distance i waited the two hours for an oil and brake fluid change. Annoyed to find my brand new fitted mats had been removed and pressure washed and put back wet underneath ! Had been asked i would have declined that needless part. The brakes are now not as sharp and have a dragging sound, so much for needed maintenance. Staff are cannot answer simple questions and i generally felt i was unwanted apart from the £100 an hour i was paying them.........all dealers seem the same when they are looking at thousands of pounds coming their way, after that you are in a lottery.