Lookers VW Guildford I had an ongoing issue trying to lease a Motability vehicle, I won't bore any one with the amount and differing problems but I was informed I would not be able to have the chosen vehicle nearly 6 months after ordering, even though the vehicle had been built and delivered! Extremely upset and disappointed and after a couple of further emails James Hart took over my account. Well, what a difference!! So conscientious, polite, helpful, understanding, resourceful, I could go on. Basically in less than a month I had collected my new car. I cannot express my gratitude enough to James Hart, He has helped to make our day to day lives so much easier. I cannot recommend him enough, super super chap! Thank you James Hart!!