The delivery was mis delivered to an incorrect address. I followed this up with Royal Mail myself as all look fantastic customer service did was suggest someone else in my house or a neighbour had taken delivery.
They said in order to sort it out I had to fill in the pdf file.
As I don’t have adobe acrobat I couldn’t complete it .
What kind of system excludes anyone of claiming refund or replacement just because they haven t got an expensive bit of software.
Appalling customer service and no common sense
4 years ago
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