Oh my! I wish I could give 0 stars to lookfantastic. First of all, if you have ordered something and then in a minute changed your mind, you cannot cancel their order. They essentially force you to wait for your order to arrive and then send it back. Well, you probably think it’s not too bad, just a post office trip and you are done and dusted. But hell to the no, you will have to chase your money. Asking them million times for a refund (I didn’t get it yet) and being fed stories that they are processing the return. Absolute trash. All reviews on TrustPilot are fake. It’s probably one of the KPI’s for their customer service: to write a couple of positive reviews every day. Cause the Hut Group is a bunch of crocks.