I was alerted to this site via an NHS staff discount site and made a big order. I received a notification that my order had been delivered however, it was not delivered to the specified address. I raised the matter with the customer service right away and provided all necessary information. A week later the matter is not resolved and I am now being asked to provide all information again with no sign of the matter being resolved i.e a replacement order sent or a refund.
4 years ago
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