Really bad experience with lookfantastic! I place my order on 30 Nov and promised delivery date was 8 Dec. Money was charged immediately. It is 17th Jan and only one item out of 8 items arrived. Every time I send a reminder, reply is that investigation is in process, and no timeline or action plan to either resend my items or refund has been shared. Unacceptable customer service, very disappointing!!
4 years ago
Lookfantastic has a
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average rating
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