Diabolical customer service!!! Do not use this company - they have zero customer service skills!!!! No compassion for their customers problems caused by themselves!!! I ordered 2 items but then decided to cancel the order as I found out they would be no good for my thyroid problem! I explained this to the customer service team who sent out a free returns label. So far so good....I posted off the 2 items but LK say they only received one item - this being the cheapest item too! After 2 months of trying to solve this problem with endless messages. Each time I messaged it was as if it was my first correspondence! They even suggested that I may still have this item in my possession!!! It really was like taking to a robot!! To cut a long story short I’m now £213 down in my bank account! I really could not afford the lose especially over the Christmas period!!! Disgusting service ! I will not use them again. Be very careful of what you order as returns are a nightmare! Better still do not use them!