The worst customer service I have ever received. I didn’t receive my order although I was informed that my products had been delivered (they hadn’t). Customer service stated they have proof of delivery which they refused to show me. They then reported that the investigation was complete, no refund or replacement to be offered, and deleted my account so I couldn’t access previous messages. Such an enormous cause of frustration and complete waste of time trying to liaise with them about this. I would advise against shopping here as it has been nothing but hassle and I am still trying to get a refund!
3 years ago
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