Order placed on 20th November, tried to cancel last week as it was a birthday present for someone and now it's too late. Live chat is not available, you have to email then wait 24/48hrs to get a response. They say I have to return the item as it has already entered the dispatch process?? As far as I am concerned it's not being dispatched, ever! They were quick enough to take my £59.85 payment. I will be reporting to Trading Standards if this is not resolved and refunded soon.
3 years ago
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