On Black Friday I ordered Olaplex hair bundle which consisted of shampoo, conditioner & hair perfector, when I received my order the hair perfector was missing, they say they can’t send me the item that was missing as it’s a single item, which makes no sense at all, they offered me a 33% refund which I don’t want, I just want the item they failed to send me, now they seem to be ignoring my messages, shocking customer service!
2 years ago
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