I was duped by look fantastic. I bought a product cle de peau beaute, blush duo powder. in the picture it was represented as a whole product and instead for the price of 40 pounds they sent me a refill also in a different colour from the description. Very bad customer service, staff not up to understanding the problem. I wanted to return it at their expense and ask for a refund and they always said sure, we will send you the coupon to send it for free only to find out at the post office that I had to pay for it. A bunch of incompetent, un-serious people unable to do their job. I will never buy anything from this site again. Bad experience! Very bad products! Absolutely to avoid!