If I could put a zero I would. Item ordered, and paid for next day delivery. The item didn’t arrive until a week later. When the box was delivered I picked the box up and it immediately was apparent the item was missing from the box. On looking over the delivery box it was clear the underside had been tampered with and the item was missing. I took photos, and filmed myself opening the box. They rejected the complaint saying the item was filmed being placed in a box in their warehouse, and closed my account meaning I couldn’t contact them. No evidence provided from them to support their case, and I am out of pocket by £140. I have now had to write a formal complaint letter. So buyers beware, specifically if they are using Evri to deliver your items.