Terrible customer service!! My next day delivery order went missing between dispatch and before reaching the courier. After contacting several times, my order is now 2 weeks late and despite being told several times they'll follow up with the courier and investigate what's happened they still haven't and frustratingly they refuse to refund until they have spoken to the courier. So I am now stuck without either my order or a refund and left having to chase customer services yet again...
7 years ago
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