"STILL WAITING!" Never had a problem with them before, until I needed a refund because they sent me the wrong items. Sent Email after email, used live chat, and telephone. Hardly a response only a label sent to me by email to send back the wrong items. Even then had to pay for postage. Only recorded messages sent to me now. Still waiting for refund!! Virus or no virus if the company cant show lack of commitment and customer service to their customers or If they currently have employee absence and cant cope then stop taking our money and close it down if you cant deliver. Pure greed!! Wont be using them again unfortunately. Very disappointed.