"COWBOY COMPANY" Never had a problem before until now. Very disappointed with customer service. Must of spoken to five different women all giving me different advice. I purchased a product, they sent me the wrong item. So got in touch was told it wasnt a problem to send it back to them so they sent me a label they said they would reimburse me my money back for sending wrong item. So sent it back.They have blamed me now that the item returned back to them was damaged so would not be reinbursing me my money back. That also included the postage that I paid. I have asked for evidence of this? Maybe it was damaged in post?. Nothing from them!! This should not affect my statutory rights I should have my money back. Wont be dealing with all the conflicting confusing advice. These women obviously dont know what they are saying to customers. Good Luck but I won't be dealing with them ever again as they have kept my money and postage that I paid for. Awful people!!!