I’m having terrible issues with this company, I ordered shampoo & conditioner £38 was meant to arrive 18th June still no sight of delivery no tracking in original delivery email I have repeatedly contacted Lookfantastic & Hermes to be told to care with them! Managed to get a WhatsApp contact number after many back & forth messages they are still investigating cannot refund me or tell me when I can expect my delivery & it’s now been escalated to senior level so I have to wait another 72hrs for another message!! Terrible Customer service .. my advice is don’t order from them 👎