DO NOT USE THIS COMPANY! I made a booking which clearly said on the confirmation that amendments were possible. When I tried to make an amendment however I could not. They said it was a 'fixed' booking, even thought I sent them through a copy of the confirmation they sent to me, which showed that amendments could be made!!! They would not change from this - to nowhere. I will never use this rip-off company again. They obviously make their money in a fraudulent way? They charge you more for being able to make amendments and then book with NCP etc on a different basis? Not good at all........