I ordered 2 different subscriptions with the assumption that being a “mystery” box, I would get different pairs. Unfortunately, I received the same pair. I contacted customer service, they were very rude and spoke down to me as if I were unintelligent. I purchased 2 subscriptions because you can’t get a membership that includes multi-pack of men’s underwear. Not only was customer service rude, I had to wait almost a month and a half before I even received the package. I ordered my subscriptions on September 3, 2020 and I didn’t receive them till October 23, 2020. The underwear are cheaply made, almost like a pair of panty hose. I give the lifespan 3 wears before they start tearing up. I have never purchased underwear so cheaply made. Especially for the cost, you’d think they would have been made a lot better. I will never do business with LootWear. Absolutely horrible.