Anonymous
BE WARNED. AND see at the end for a tip how to protect yourself should you decide to still shop with Loot crate. They are more than happy to take your money but decide to ship/deliver when it’s convenient to them. See other ppl’s reviews below. I ordered something on Nov 11. Two items meant as Xmas gifts. They didn’t arrive until Jan 5. I tried to get help but they just kept giving me a canned public relations response that they’re working on it. Also, and this is kind of a laugh, they even had the nerve to send an email after Xmas saying how “the order is processing and is on time.” How is a month and a half later “on time”? The delay issues UPS and others experienced in 2020 started weeks after the purchase. Ask yourself - how fast do I usually get things that use UPS to ship? A couple of days, maybe a week or two max? Well, their sire said the product was in stock - but no credible response as to why the issue happened even when pressed. Challenging too because it meant I had to find alternate gifts for these people and as anyone knows, the holidays are already very busy. It’s poor form to do business at your pace and leisure and not of the customers who gave you money for goods. They also sent a link once with tracking info. However UPS said if hadn’t even gotten in their hands from Loot Crate. That itself took a week before they gave it to UPS. TIP! Buy with PayPal or a card you are sure has customer protection. I was able to file a complaint with PayPal and would have gotten a refund if the product still didn’t arrive. This happened once before with another vendor and PayPal was a huge help when it wasn’t otherwise getting resolved.
3 years ago
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Loot Crate has a 2.1 average rating from 875 reviews

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