Placed an order for Christmas. It's now mid February and even the Welcome crate hasn't shipped yet. I've contacted them multiple times and NEVER receive a solid answer on when anything is shipping despite there supposedly being a shipping schedule. The Welcome crate is over two months late and no sign of the actual subscription shipping. If I get recharged for 3 more months before I actually get any of these I'll be livid. Their website has also been migrating to a new platform for over a month and it is basically useless.
4 years ago
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