I ordered the Harry Potter Wizarding World 3 month crate back in August 2019. I waited months for my crates. Finally got two of them spring of 2020. The third was suppose to arrive in August of 2020. Never came. I have contacted customer support several times and I get the same useless copy and paste answer of replacement crates are taking longer than usual to ship and it will be a few weeks. I ask for a refund and was told that since I placed it before they declared bankruptcy, I cannot get one (which is true statement with bankruptcy laws). I'm furious that I am out roughly 40-50 bucks from such a scammy company since I truly doubt I will ever see that missing crate. Do not buy from them.