Was able to snag a Ted Lasso promo last August ('21). I had moved at the beginning of 2022 and updated my mailing address with Loot Crate. Nevertheless, when the crate finally shipped almost a full year later, they sent it to the wrong address. When I contacted UPS to update the delivery address, they said the shipper was the only one that could make that change. When I reached out to Loot Crate to have them correct their error, they said there was nothing they could do. Box ended up delivered to the residents of my old address and there's nothing I can do about it. At least I didn't pay for it... I feel for the folks who've actually lost money from this company.