Placed an order on 11/27 at Loot Vault for Christmas gifts. I emailed customer service weeks before Christmas to make sure my order would arrive in time. Customer service just kept lying to me, saying anything ordered before December 5th would ship in time for Christmas. Guess what? It’s Christmas Eve and I don’t have my order. They didn’t seem to care that it takes longer than 4 weeks to ship an order. If they were so far behind with shipping why not offer overtime to employees or hire additional help? Well they don’t care either way and don’t really want to do anything to make it up to you.